Vericenta
Policies and legal information
Last updated 5 October 2026.
Plain-English access to the policies that govern how Vericenta works, handles information and supports clients.
Terms of service
The contractual basis for Vericenta reviews and Ongoing Assurance.
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Cancellation and refunds
One-off review, subscription and additional Content Checker cancellation rules.
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Privacy notice
What personal information Vericenta uses and why.
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Data protection and GDPR
The principles and controls Vericenta applies to personal data.
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Data Processing Schedule
The UK GDPR Article 28 terms that apply when Vericenta processes personal data on a client's behalf.
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Data retention
How long different categories of information are kept.
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Cookies and browser storage
Necessary storage and our current no-tracking-cookie position.
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Audit methodology
How Vericenta scopes, reviews, prioritises and quality-controls healthcare content assurance.
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Automated intelligence and professional review
How automated analysis supports the service and where professional review applies.
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Complaints
How to raise a concern and how Vericenta handles it.
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Intellectual property and report use
Ownership of client material, Vericenta IP and how reports may be used.
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